Author Archives: Jwalant Swaroop

Are You Too Being Fooled By These Compliance Techniques?

The extraordinary yet simple norm of reciprocity demands that when others treat us well, we should also return the favour. Thus, when customers walk into a shop, you speak politely to them, offer them beverages, make them feel relaxed so that later they feel somewhat obligated to help you by buying what you are selling.

Self awareness is your ability to perceive your own emotions

Self awareness is your ability to accurately perceive your own emotions in the moment and understand your tendencies across situations. Self awareness includes staying on top of your typical reactions to specific events, challenges and people. A keen understanding of your tendencies is important; it helps you quickly make sense of your emotions. A high […]